Trello for Google Workspace adds Chat-to-card creation

Google has expanded its Trello integration so you can create Trello cards directly from Google Chat messages as well as email, according to Google Workspace Updates. The refreshed app replaces and builds on the Trello for Gmail experience and "create new Trello cards from emails and Google Chat messages," the update says.

What the update does and who gets it

According to Google Workspace Updates, the Trello for Google Workspace app now supports creating cards from both emails and Google Chat messages. The update replaces the previous Trello for Gmail experience while keeping existing users on the old integration without requiring reinstallation or reauthorization. The post says the app is available now for Rapid Release and Scheduled Release domains, and it is available to all Google Workspace customers and users with personal Google accounts. A Trello account is required to use the app.

If you work in a team that uses Google Chat for quick decisions or requests, this change means you can capture tasks where the conversation happens, without switching tabs to add items to Trello.

How Trello for Google Workspace works in Chat

To create cards from Google Chat, you add Trello for Google Workspace to a Chat space or a direct message, then follow the sign-in prompt, Google Workspace Updates explains. Admins have the option to install the Trello app on their users behalf, and end users can visit the Google Workspace Marketplace to install it if their admin allows that action.

Practically, the flow is simple: add the app into the Chat context where you already have the conversation, sign in to Trello when prompted, and use the app to make a card from the message that needs tracking. The integration is meant to keep Trello up to date without breaking your flow.

What this means for small teams and nonprofits

For small businesses and nonprofits that juggle inquiries across email and Chat, this reduces friction when turning requests into tracked tasks. Rather than copying text across apps or leaving reminders in Chat, you can create a card in the moment and assign it in Trello.

Because Google Workspace admins can install the app for users, organizations that want a consistent setup can roll it out centrally. For teams that prefer user control, admins can leave installation to individuals through the Workspace Marketplace, as noted by Google Workspace Updates. Remember, a Trello account is required, so anyone who needs card-creation rights will need one.

How to enable and use it (practical steps)

• If you are an admin, consider installing the Trello app for your users from the Google Workspace Marketplace so everyone has access without extra steps. The Workspace update points admins to the Help Center for guidance on installing Marketplace apps.
• If you are an end user and your admin allows installs, open the Google Workspace Marketplace and install Trello for Google Workspace.
• In Google Chat, add the Trello app to the space or direct message where you want to create cards, then follow the sign-in prompt to connect your Trello account.
• When you see a message that should become a task, use the Trello app in that Chat to create a card instead of copying text manually.
• If you already use Trello for Gmail, you do not need to reinstall or reauthorize the app to keep using the integration.

Things to check before you start

• Confirm that everyone who needs the feature has or can get a Trello account, because the integration requires one.
• Check your admin settings to see whether users can install Marketplace apps or whether you should deploy the app centrally.
• Decide where in Chat you want cards to be created so teams know the right space or direct message to use for task capture.

Where to find the app and next steps

Google Workspace Updates links to the Google Workspace Marketplace entry for Trello for Google Workspace for installation and more details. Admins who prefer to manage installs centrally should follow the Help Center instructions Google points to for Marketplace app deployment.

If you want to use automation to reduce repeated busywork, for example routing new cards into specific Trello lists or adding tags from Chat context, consider reviewing your Trello board templates and list structure before rolling the integration out. If you want help mapping which work belongs in Trello versus other automation, see our internal page about practical AI and automation use cases: /ai.html.